Service Back to Normal

Bin collections and recycling services are back to normal. Download the Derry Strabane Recycling App to keep up to date.

Update on Council services for Monday 09 May

Following two weeks of strike action by UNITE Union members, the majority of Derry City and Strabane District Council services are back up and running from today, Monday, 09 May, however we anticipate there may be some issues as we attempt to deal with the backlog. We would appreciate the continued co-operation and patience of the public.

REFUSE COLLECTION

Refuse collections across the Council area have resumed as normal from today Monday, 09 May, however the public are advised to be patient and to expect some delays to services.

The public are reminded that it is Black Bin Collection week and only black bins will be lifted – for those of you whose brown bins are normally collected on Black Bin Week, these will be serviced as per schedule from 09 May. Brown Bins normally collected with Blue Bin Week will be collected next week as per schedule on 16 May.

The public are asked to note that for health and safety reasons, our refuse collection services are not permitted to lift black bags of waste. The public are urged to take any additional waste to their local recycling centre. We will continue to attempt to do all we can to deal with issues relating to additional waste. For any queries contact the team at 028 71 374107.

It is important that you only put the relevant bin next week. For more info on bin collection services – https://recycling.derrystrabane.com/services/bin-collections/

RECYCLING CENTRES

Our recycling centres have reopened to the public from today Monday 09 May and we are advising the public to expect queues and some delays.                                                 

We would encourage the public to plan their trip and to visit the recycling centres at off peak times.

A queuing system is in place at a number of the sites and staff are on hand to assist.

The centres are open for extended hours over the summer months and these are available at – https://recycling.derrystrabane.com/recycling-centres/opening-times/

BULKY WASTE SERVICE

Council’s free bulky waste service is operating on a reduced service on the week of Monday 09 May as we work to address the backlog from the strike action. We will not be taking any new bookings this week as we work through the existing bookings in the system.

WASTE ENFORCEMENT SERVICES

The waste enforcement team are operating as normal to respond to fly-tipping.

STREET CLEANSING SERVICES

Street Cleansing services have resumed as normal from today, Monday May 09. As with other services please be patient as our teams work to reach areas missed during the strike action.

GROUNDS MAINTENANCE SERVICES

Grounds maintenance services have resumed as normal from today, Monday 09 May however our teams will be working to reach areas missed during the strike action period. This may take some time but we appreciate the public’s patience as we work to fully resume services.

For full update on Strike Action please visit: www.derrystrabane.com/strike-action